+44 (0)207 183 6567

20% Off Pre-Order Items Till End Of March!

Free UK Delivery On Orders Over £150

Terms and Conditions

Competition

Competition Terms & Conditions

Entry

Internet access and email address required.

To enter the competition you must enter your name and valid email address by 00:00 GMT+1 on 20th November 2018. One entry will be picked at random after this time to win the stated prizes.  

Terms & Conditions

No purchase necessary to enter the online prize draw.

This prize draw is open to UK residents aged 18 years or over, with the exception of employees of the Promoter, their families, agents and anyone else connected with this promotion.

The Promoter accepts no responsibility for any entries that are incomplete, illegible, corrupted or fail to reach the Promoter by the relevant closing date for any reason. Proof of posting or sending is not proof of receipt. Automatically generated entries and entries via agents or third parties are invalid and will not be counted.

Up to one entry per person. No entrant may win more than one prize. Those seen spamming the competition will not be eligible.

The Promoter cannot be held responsible for non-receipt of entries due to technical problems or network difficulties.

All correctly completed entries received by the closing deadline stated above will be entered into a prize draw which will take place on 21st November 2018.

One winner will be drawn at random and notified via email by midnight on 21st November 2018.

The winner will have 7 days to confirm acceptance of their prize otherwise the Promoter reserves the right to reallocate the prize to a reserve winner.

The winner will receive the stated prizes on the competition page. 

In the event of unforeseen circumstances, the Promoter reserves the right (a) to substitute alternative prizes (b) in exceptional circumstances to amend or foreclose the promotion without notice. No correspondence will be entered into.

To obtain details of the winner please email info@tadaandtoy.com stating the name of the prize draw ‘Love Yourself Competition”’ in the subject heading 4 weeks after the closing date.

All entrants consent to the use of their personal data by the promoter to be included in future marketing activities and for the purposes of the administration of this prize draw and any other purposes to which the entrant has consented.

Promoter may disqualify any entrant whose entry does not comply with these terms and conditions (in Promoter’s sole opinion) or who, in Promoter’s sole determination, has acted in a manner that is fraudulent, dishonest or unjust to other entrants including, without limitation, tampering with the operation of the prize draw, manipulating or rigging votes, hacking, deceiving, cheating or by harassing or threatening other entrants or a representative of Promoter.

By entering the prize draw each entrant agrees to be bound by these terms and conditions.

The Promoter is Tada and Toy Latimer studios London GB W10 6RQ, United Kingdom.

These terms and conditions are governed in accordance with the laws of England and Wales.

Standard Returns Policy

We will be happy to offer an exchange or refund within 7 days of purchase. Goods purchased online must be returned to us in perfect condition and in their original packaging in order for us to process an exchange or refund.

Sale No returns on sale items (including flash/limited time promotions). For returns of store/pop-up orders, please keep your invoice or receipt for proof of purchase. We are unable to offer a return on items without a proof of purchase.

Earrings For hygiene reasons we are unable to accept returns on earrings unless faulty.


Instructions

Please request a return form by emailing customer@tadaandtoy.com. We will send you a returns form along with your return number. Complete in the form and enclose item(s) in package.

The item(s) must be packed securely in the packaging in which you have received it. We are not liable to refund you if the jewellery item is returned to us broken. please enclose any additional items (jewellery box, promotional gifts).

Once you have added all items and the returns form pack the items back in the parcel and send it back, via recorded delivery to:

Tada & Toy, 341 Portobello Road, London, W10 5SA

The credit card or paypal account used for the original purchase will be credited with the original price within 30 days or your order provided that the goods in question are returned by you and received by us in the condition they were delivered to you.

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products. We cannot accept responsibility for any parcels lost in transit.

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Care

Our jewellery is made with 92.5 sterling silver and 18ct gold plated vermeil. Sterling silver will naturally tarnish and gold plating will gradually fade over time. Here are some steps to help prevent this:


Sprizting
Avoid your jewellery when spritzing perfume and applying lotions.


Salt & Sweat
Gold and silver can be damaged by chlorine and salt so remove before your work out or dip in the sea.


Cleaning
Keep your sterling silver jewellery clean by gently washing in warm soapy water and using a silver cleaner. Always remember to rinse and dry. To clean all Tada and Toy jewellery use the polishing cloth provided or any soft cloth.

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UK: Standard Delivery: £5 (2-3 Days)

UK orders will be sent out via DPD and you will be notified with a tracking number as soon as your order is fulfilled.

UK: Next Day Delivery: £8 or *Free* For Orders Over £150

UK orders will be sent out via DPD and you will be notified with a tracking number as soon as your order is fulfilled. Please note orders must be placed before 1pm to be guaranteed next day.

NB Due to high demand for our new Lizzy Hadfield collection we are unable to guarantee next-day delivery on her collection but will fulfill it as soon as possible. Please email us at customer@tadaandtoy.com if you need more information.


PLEASE NOTE THAT DURING SALE PERIODS UK SHIPPING WILL TAKE 2-4 WORKING DAYS.

Rest of The World: £20

International Shipping takes 5-10 working days. VAT and Import Duties are not included in the shown price and will be added by the shipping provider before delivery if applicable.

We deliver to the following countries outside the UK:

Andorra, Argentina, Australia, Austria, Belgium, Canada, Czech Republic, Columbia, Croatia, Cyprus, Denmark, Finland, France, Germany, Greece, Guernsey, Hungary, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Panama, Peru, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine.

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Contact

Telephone

0207 183 6567

General Enquiries
info@tadaandtoy.com


Wholesale Enquiries
sales@tadaandtoy.com


Customer Care
customer@tadaandtoy.com


Press
press@tadaandtoy.com

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Charity

One size fits all, please check notes for exact length