Tada & Toy is a London-based demi-fine jewellery studio. Our pieces are designed to love, layer & last.
Kind words
Excellent service. Arrived 2 days after ordering them.
Anonymous
Posted 8 days ago
Lovely company and great communication!
Aynsley Pix
Posted 11 days ago
Love my earrings, great quality and really easy (and secure) fastening. Great service and gorgeous packaging. Well done Tada & Toy!
Anonymous
Posted 15 days ago
The earings were received very quickly, package is beautiful and earings are lovely! I recommend the brand and will order again :)
Anonymous
Posted 16 days ago
I had an excellent response from customer service, where Charlotte was able to redolve an issue I had with ordering on the website.
Salena Gray
Posted 22 days ago
Excellent customer service. Beautifully made jewellery, very nicely packaged, quick delivery, great communication. I would definately recommend this company.
Carol Aiston
Posted 28 days ago
Quick delivery and lovely packaging, all adds to the experience of purchasing.
Anonymous
Posted 1 days ago
Love love love my earrings! Super fast delivery, Gorgeous packaging. Look amazing with my Mother’s Day gift too. Will definitely be ordering again soon.
Rebecca Mickley
Posted 3 days ago
Earrings are beautiful , arrived within a few days and packaged beautifully as well
Anonymous
Posted 4 days ago
I am really happy. Very original & unique designs. Items are wrapped Beautifully & packaging was just perfect!
Delivery very quick & left safely.
Great communication!
Thank you!
Salma Noorullah
Posted 5 days ago
Very quick delivery and lovely packaging. Earrings are beautiful and lovely quality. I’ll be back for more soon 😊
Anonymous
Posted 5 days ago
My earrings came in less than 24 hours - was the most incredible service!!! They’re so gorgeous.
Morgan Landsberger
Posted 8 days ago
Love my star hoop gold earrings. Haven’t taken them off since I bought them! Notably really comfortable to sleep in and a very versatile wear! Love them! ⭐️
Sarah Rea
Posted 15 days ago
Wonderful service
Earings stunning
Packaging beautiful
Quick delivery
Cannot fault this company, and after purchasing another piece of jewellery from a more popular high street company I realised how much better it is to buy from company's like yours! 5 star service ⭐️⭐️⭐️⭐️⭐️
Thankyou
Sue Goyen
Posted 15 days ago
My wife is delighted with her earrings which I bought for her as a present. They look really lovely on her ear and arrived in a lovely gift box.
P A Lockett
Posted 20 days ago
I love the little pouch they came in and the packaging was great, would recommend and will buy from you again.
Anonymous
Posted 27 days ago
Great service, loved the earrings at first sight in the internet. In person they’re EVEN more fabulous. I love them and will definitely buy again from here.
Emma Brankin
Posted 28 days ago
It came so quick and its such good quality. It’s for my mum’s birthday and I paid extra for wrapping and a message which was worth it as it came with the note handwritten in stunning writing! Xx
Mya Taube
Posted 28 days ago
Lovely earrings, and fast service too. Packaging is gorgeous... so glad I discovers this brand.... definitely be shopping more soon!!
Marylou Hoogland
Posted 28 days ago
Super fast delivery and beautiful products. Packaged so nicely as well! Thank you very much!
We will be happy to offer an exchange or refund within 7 days of purchase. Goods purchased online must be returned to us in perfect condition and in their original packaging in order for us to process an exchange or refund.
Sale No returns on sale items (including flash/limited time promotions). For returns of store/pop-up orders, please keep your invoice or receipt for proof of purchase. We are unable to offer a return on items without a proof of purchase.
Earrings For hygiene reasons we are unable to accept returns on earrings unless faulty.
Instructions
Please request a return form by emailing customer@tadaandtoy.com. We will send you a returns form along with your return number. Complete in the form and enclose item(s) in package.
The item(s) must be packed securely in the packaging in which you have received it. We are not liable to refund you if the jewellery item is returned to us broken. please enclose any additional items (jewellery box, promotional gifts).
Once you have added all items and the returns form pack the items back in the parcel and send it back, via recorded delivery to:
Tada & Toy, Unit 31, Pall Mall Deposit, 124 - 128 Barlby Road, W10 6BL
The credit card or paypal account used for the original purchase will be credited with the original price within 30 days or your order provided that the goods in question are returned by you and received by us in the condition they were delivered to you.
For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products.We cannot accept responsibility for any parcels lost in transit.
Done
Care
Our jewellery is made with 92.5 sterling silver and 18ct gold plated vermeil. Sterling silver will naturally tarnish and gold plating will gradually fade over time. Here are some steps to help prevent this:
Sprizting Avoid your jewellery when spritzing perfume and applying lotions.
Salt & Sweat Gold and silver can be damaged by chlorine and salt so remove before your work out or dip in the sea.
Cleaning Keep your sterling silver jewellery clean by gently washing in warm soapy water and using a silver cleaner. Always remember to rinse and dry. To clean all Tada and Toy jewellery use the polishing cloth provided or any soft cloth.
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Shipping
Free Next Working Day Delivery on all UK Orders
Please note: Orders must be placed before 2pm to be guaranteed for the next working day. Available on all in stock products. We’re unable deliver on weekends and bank holidays. Orders placed after 2pm Friday or on weekends will be dispatched on the following Monday.
Europe: £10
3-5 working days. Available on all in stock products. We’re unable deliver on weekends and bank holidays. Orders placed after 1pm Friday or on weekends will be dispatched on the following Monday.
International: £15 7-10 working days. We deliver to the following countries outside the UK:
Andorra, Argentina, Australia, Austria, Belgium, Canada, Czech Republic, Columbia, Croatia, Cyprus, Denmark, Finland, France, Germany, Greece, Guernsey, Hungary, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Panama, Peru, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine.
